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There are rare occasions where incidents can’t be fixed remotely and a consultant visit may be required to address certain system issues.

Invenio have a team of qualified SAP support engineers who provide on-site services to ensure that your system is up and running in short order and that user productivity is restored fast.

From time to time there is also a requirement for preventative, remedial, housekeeping and general system maintenance that needs to be performed onsite - and our team can help you manage these tasks by offering additional support and expertise that complements the skills of your in-house technical teams.

Our most popular on-site SAP services include:

	General troubleshooting
	Maintenance of custom ABAP / XI / WebDynpro objects
	Critical Patches/Updates - verification and implementation
	Backup verification
	System configuration
	Technical architecture and network design
	Performance tuning and optimisation

Free your IT resources to focus on your core business

Many internal IT teams lack both the time and the skills required to troubleshoot complex SAP software and system failures. By drawing on the knowledge of the onsite support team, you can use their knowledge to help you:

	Improve system availability and uptime
	Fine tune performance and workflow to enhance end-user satisfaction
	Reduce the number of system outages and related costs

Shore up skills shortages and get assistance during peak demand

During times where your company many need additional SAP personnel to help cope with seasonal fluctuations we can provide SAP experts with a range of specialisms to help you cope with the level of demand. This helps you avoid the need for employing costly contractors who may be unproven or unreliable.

Where there are recruitment shortages and/or internal staff retraining requirements needed to fill internal skills gaps, you can ask our team to step in to cover any temporary skills shortages until a suitable alternative is found.
 
Need more information?

Call us today on +44 (0)330 440 1800
Email us at info@invenio-solutions.com
Complete our online contact request form