Offshore Services                                                        }} HOME / Services } Offshore

As a global provider of offshore SAP services our focus is to maximise your returns from investing in an SAP outsourcing and off-shoring strategy.

Currently, Invenio offers its telephone technical support and development services on an offshore basis. The key benefit of using Invenio’s offshore delivery model is primarily one of significant cost savings. With Invenio, it is important to note that the cost-saving benefits you enjoy are not compromised by service quality and here’s why:

	All Invenio customers are assigned a UK-based support manager and an Offshore based Support Team Leader and the former will conduct frequent site visits to ensure that everything is running smoothly.
	All individuals within each support team have at least 3 years experience in an SAP consulting environment
	Your support manager and support team leader will spend time on your site to understand your system, your business culture and your infrastructure in order to forge a personal relationship with key members of your SAP team.
	Our offshore offerings are supported by a help desk that is equipped with state-of-the-art technologies and facilities, ensuring highest levels of system security and reliability for our customers.

Allied to this are the following benefits that can be considered an integral part of outsourcing and off-shoring your SAP requirements:

	Increase efficiency Companies that try to do everything in-house often have much higher expenditure commitments – costs which are usually passed on to your customers. By taking advantage of Invenio’s low cost structure and economy of scale you can gain an important competitive advantage.
	Reduce labour costs Recruitment, training and retention of support and development staff for short-term or peripheral development projects can be prohibitively expensive, and temporary employees and consultants don't always live up to your expectations. In addition, we offer fast access to a team that offer very specialised skills that may be hard to come by within the normal recruitment process.
	Fast-track your projects Invenio have the resources to start a new project very quickly. Handling the same development project in-house can take weeks or months in assembling a team of people, training them and providing the support they need.
	Focus on your core business Every business has limited resources, and every manager has limited time and attention. Using our offshore services can help your business focus on activities that serve the customer, and it can help managers set their priorities more clearly. What’s more, you can free your executive team from day-to-day process problems, save on manpower and training costs and reduce the overall management burden while retaining control of strategic decision making.
	Manage demand With Invenio you can level-out any cyclical or seasonal fluctuations in your support and system development requirements.

Need more information?

Call us today on +44 (0)330 440 1800
Email us at info@invenio-solutions.com
Complete our online contact request form