The Standard Group is the oldest diversified Media Company in Kenya that was established in 1902. It operates under the name, The Standard Group Limited and is headquartered in the Nation’s Capital, Nairobi. It is acknowledged and respected as the leading multi-media house in Kenya with a growing influence on matters of national and international interest. The Group is an undisputed house of talents with the majority of the country’s journalistic talent- both print and electronic – starting their career at the Standard. Its journalists have won countless international and local awards, a proof that the Group is indeed a center of journalistic excellence.
It is involved in the publication, printing and distribution of newspapers and magazines; electronic broadcast which comprises of radio and television and also runs internet portal and outdoor services. The group’s portfolio includes a daily and weekly publication: The Standard Newspaper, which is the oldest newspaper in East Africa and has unrivalled history dating back to the pre-Independence era and The Nairobian, a revolutionary print product which has seen double digit growth since its launch. The electronic broadcast services consist of; Kenya Television Network Home (KTN), Kenya Television Network News (KTN NEWS) a 24hr news channel and Radio Maisha. It also runs a Publishers Distribution Services (PDS), Think Outdoor – billboard services and the Standard Digital, the number 1 news media website in the country.
The Business Challenge
Their journey began in 2013 when The Standard Media Group (TSMG) management made a decision to automate the business, since value was getting lost in multiple areas of the business. TSMG Management were unable to get a clear view on how the organisation was performing, information continued to be late and lacked accurate detail in the critical decision making process.
TSMG wanted to move from an almost manually operated system to a highly automated and integrated organisation using SAP ERP and SAP IS Media.
The major business challenges identified included:
- Visibility of the business – there was no visibility about the sales and returns at different branches and the overall organisation had difficulty understanding the performance of all locations.
- Manual approval – approvals were paper based and there was no control to validate discounts.
- Losses from leakages and fraud – controlling the revenue leakages and fraudulent activity from internal and external customers.
The decision was taken that TSMG would use SAP as their integrated solution. The project was kicked off in 2014 with Invenio as the key lead implementation partner. After 6 months and countless man hours from a dedicated project team, TSMG have implemented several SAP modules under the first ERP phase which went live in January 2015.