SPP Pumps Ltd. is a well established manufacturer of industrial pumps. Since 2004, the company has been part of KBL (Kirloskar Brothers Ltd) – a multi-billion dollar Indian conglomerate with a diverse manufacturing portfolio.
SPP employ over 300 staff worldwide; with their R&D and manufacturing operations all sited in the UK. Additional sites operate in the US, France, South Africa, Singapore and Dubai – making them a truly global organisation.
Graham Terry, SPP’s Director and General Manager of Europe, is the project’s internal sponsor. Graham has day to day responsibility for the European sales, distribution and support operations, and is closely involved in ensuring that the project is a success. Working alongside Graham is Damian Hudson – SPP’s Information Systems Manager – and project manager for the SAP implementation. Here, they tell us in their own words why they chose SAP, and give us an update on the project implementation to date.
The Business Challenge
“During the past 4 years” says Graham, “SPP has doubled both in size and in profitability and so to sustain that growth, we felt that we needed to upgrade our existing business system. The system we had has supported us for 20 years now, and it offers very limited capabilities for providing the necessary functionality to help support our business priorities going forward”. He adds “We are a complex business dealing with both standard products and highly engineered-to-order products in small batch quantities. We also operate a global ‑field service and refurbishment operation and so the system had to address these varied demands. It was vital to find a partner that could fully understand and accommodate our needs.”
With the help of an independent IT consulting ‑firm that specialises in the manufacturing industries, SPP conducted an internal needs analysis and drew up a shortlist of potential mid-tier solutions to review including Fourthshift and Sage. Included in that list was SAP Business One, of which Graham says “[SAP Business One] is a very different system to SAP – with limited commonality and an entirely different pedigree”.
Ultimately, the team at SPP Pumps felt that deploying an SAP system would be the most appropriate option for them as Graham explains “It was clear that the business required a tier-one system and we decided that SAP would be the most appropriate choice for our business as our parent company are an established user of SAP and can provide us with additional support and expertise should it be needed”.