Making SAP Easy for Media – Part 2

Following on from our 1st instalment in this 2 part series, MESA continue their interview with Invenio to find out how they help their media customers understand the huge capabilities of SAP.
Interview by Chris Tribby

 

Invenio says that its SAP partners see savings of as much as 40%. Can you expand on that, share how the company’s solutions actually translate into real, bottom-line savings?

We helped a major newspaper group increase revenues by extending their ad-booking window by between eight and 24 hours. Our SAP solutions help their operations produce 15 million copies of a daily newspapers from 16 print locations, and to manage the financial and business operations of 25 separate legal entities.

We helped a major TV broadcaster improve its content acquisition processes across the entire broadcast portfolio, for both original and syndicated programming. Our solution helps manage the entire procure-to-pay process for 3,500-plus television programs, including series episodes, one-off programs, and movies.

We are helping a leading music publisher to standardize and streamline its global procure-to-pay processes using an innovative SAP solution that will manage over 150,000 suppliers worldwide. The self-service vendor portal and guided streamlined invoice processing has resulted in saving of thousands of man-hours in administrative tasks for the customer.

We implemented an award-winning SAP solution that offers support for financial, human resource management and management reporting for a major international search portal across their online, mobile, email subscription and e-commerce lines of business. This was one of the first SAP implementations for a pure online business.

With such a rich experience in the industry, our consultants have a head start when they start servicing our customers, resulting in better and faster issue resolution. With our experience in the industry, we have built ‘accelerators’ — pre-built solutions to address typical scenarios in media companies. This can potentially crunch the project timelines as compared to traditional partners.

Can Invenio offer some specific use cases, where media and entertainment companies made especially good use of Invenio’s offerings?

Universal Music Group (UMG) is the world’s leading music company with wholly owned record operations or licensees in 77 territories. Its business also includes Universal Music Publishing Group, the industry’s leading global music publishing operation. With the recent acquisition of EMI, Universal Music Group has consolidated its dominant position in the music market. Universal Music Group is a unit of Vivendi, a global media and communications company.

UMG has implemented a single global instance of the SAP FICO (Finance and Controlling) solution for its financial reporting. The procurement function was, however, widely distributed across various local systems. With 7,000-plus internal users involved in the P2P process working with 130,000 suppliers across the globe, the administration and control of purchasing was highly inefficient. UMG was keen to ‘outsource’ supplier data management back to suppliers, bring in better commitment tracking with clear visibility on spend and enforce strict budget controls. Traditional SAP solutions were cost prohibitive and integration with third party tools became unmanageable. That is when UMG turned the attention to Invenio’s P2P Solution.

Invenio’s work and partnership in different aspects of Universal Music’s SAP estate has been gradual in finite increments as Universal Music grew in its confidence with Invenio’s capability.

Over the last five years, Invenio has developed a bespoke procure to pay system on SAP for Universal Music which uniquely address the requirement of simple front end interfaces, full budgetary control, complete workflow, access through web and an easy to use vendor portal particularly suited for the media industry and at the same time fully inside SAP. Invenio was given the challenge to make it work across the globe, with country specific GAAPs and languages and running this in one instance of SAP, which was delivered exactly as tasked and has now been working for three years in a very stable manner.

We built on the SAP platform requiring no integration and available at a fraction of the cost of the classical solutions, very tightly integrated with budgeting allowing the possibility for a strict enforcement of a ‘no budget, no spend’ policy. Includes easy to follow and maintain workflows to improve compliance in the entire P2P process, with a secure, Web-based tool available on mobile which pushes the responsibility for supplier data and transaction maintenance back to the suppliers in ‘self-service’ mode.

The Invenio P2P solution has now been rolled out into nine countries including four of the biggest territories for UMG: USA, Japan, Germany and France. More than 4,000 internal users are working successfully with the user-friendly solution. Supplier on-boarding has also started and has received enthusiastic response in France, USA etc. The solution will be rolled out to eight more countries in the next year covering over 90% of UMG’s global business.

With all global purchasing data in one place, UMG has better visibility on spending enabling tighter budgetary control and more effective supplier management. Supplier relationships have also improved by providing them with better visibility throughout the process. The administration burden of the P2P process has come down, saving thousands of hours of administrative tasks for the business which can now be utilized better within UMG.

For more details on MESA you can visit their website here

 

Making SAP Easy for the Media Industry

MESAlogo9In this 2 part blog series, Invenio Business Solutions media practice heads sat down with the Media & Entertainment Services Alliance (MESA) to discuss the state of SAP services for the media and entertainment industry, and the success stories of Invenio customers.

MESA discuss how Invenio Business Solutions delivers SAP solutions, services and support for the media industry. Because SAP is all Invenio does — with 75% of its global revenue coming from media customers — the company marks itself as the best in the SAP business.

Interview by Chris Tribby of MESA 

 

MESA: What makes Invenio’s SAP offerings stand out in the media and entertainment space?

Invenio: We’re a 100% SAP consultancy and support practice, with 75% of our global revenue coming from media customers, in the music, publishing, broadcast and advertising space. From SAP Global rollouts to small upgrades projects.

As an SAP media specialist, we really understand the challenges in the media industry — from platform convergence and digitization to shifting market dynamics, IP protection and content distribution. We focus on media as one of our core industries, which ensures best practices and insight, and we’re the proud winners of SAP’s Best Partner Award for Innovation in the media space.

We have a diverse and growing media customer base with outstanding referenceability, and our experience includes award-winning projects e.g. Best SAP Partner Implementation for our ground-breaking work at Indian Web portal Rediff.com.

Our long and distinguished list of media clients includes Star and Fox TV, Random House (a subsidiary of Bertelsmann AG), Universal Music, Eros International, Star News and Fortune Magazine, Times of India, and Rediff.com – global providers of online news and information. This wealth of industry experience helps us address many complex and diverse challenges facing the media industry. And we underpin it all with a technology practice that offers in-depth solutions expertise and service excellence.

We also understand that any media company needs a host of specialized technical solutions to work alongside SAP solution. So we also offer Enterprise Architecture Integration services to seamlessly connect various systems.

MESA: What was the reason for Invenio’s beginning, what gap in the market did the company see that needed to be filled?

Invenio: The reason for Invenio’s formation was based on customer satisfaction, the only focus. Keep the customer satisfied and be transparent when it comes to pricing.

We observed a gap in IT partners which specialize in media domain and provide SAP services. The choice available for customers was to deal with the ‘big 4 or 5’ from the industry or choose specialist company which does not necessarily have SAP expertise.

Customer focus is in the DNA of Invenio. We always strive to give unparalleled services to our customers. We are also absolutely transparent with our customers, starting from the commercial rates. In an industry which, unfortunately, has become notoriously infamous for a “get away with as much as you can’ attitude,” we provide a breath of fresh air with our honesty and transparency.

Keep an eye out for part 2 of the blog next week.