In this 2 part blog series, Invenio Business Solutions media practice heads sat down with the Media & Entertainment Services Alliance (MESA) to discuss the state of SAP services for the media and entertainment industry, and the success stories of Invenio customers.
MESA discuss how Invenio Business Solutions delivers SAP solutions, services and support for the media industry. Because SAP is all Invenio does — with 75% of its global revenue coming from media customers — the company marks itself as the best in the SAP business.Interview by Chris Tribby of MESA
MESA: What makes Invenio’s SAP offerings stand out in the media and entertainment space?
Invenio: We’re a 100% SAP consultancy and support practice, with 75% of our global revenue coming from media customers, in the music, publishing, broadcast and advertising space. From SAP Global rollouts to small upgrades projects.
As an SAP media specialist, we really understand the challenges in the media industry — from platform convergence and digitization to shifting market dynamics, IP protection and content distribution. We focus on media as one of our core industries, which ensures best practices and insight, and we’re the proud winners of SAP’s Best Partner Award for Innovation in the media space.
We have a diverse and growing media customer base with outstanding referenceability, and our experience includes award-winning projects e.g. Best SAP Partner Implementation for our ground-breaking work at Indian Web portal Rediff.com.
Our long and distinguished list of media clients includes Star and Fox TV, Random House (a subsidiary of Bertelsmann AG), Universal Music, Eros International, Star News and Fortune Magazine, Times of India, and Rediff.com – global providers of online news and information. This wealth of industry experience helps us address many complex and diverse challenges facing the media industry. And we underpin it all with a technology practice that offers in-depth solutions expertise and service excellence.
We also understand that any media company needs a host of specialized technical solutions to work alongside SAP solution. So we also offer Enterprise Architecture Integration services to seamlessly connect various systems.
MESA: What was the reason for Invenio’s beginning, what gap in the market did the company see that needed to be filled?
Invenio: The reason for Invenio’s formation was based on customer satisfaction, the only focus. Keep the customer satisfied and be transparent when it comes to pricing.
We observed a gap in IT partners which specialize in media domain and provide SAP services. The choice available for customers was to deal with the ‘big 4 or 5’ from the industry or choose specialist company which does not necessarily have SAP expertise.
Customer focus is in the DNA of Invenio. We always strive to give unparalleled services to our customers. We are also absolutely transparent with our customers, starting from the commercial rates. In an industry which, unfortunately, has become notoriously infamous for a “get away with as much as you can’ attitude,” we provide a breath of fresh air with our honesty and transparency.
Keep an eye out for part 2 of the blog next week.