Trust is an important factor in any relationship, maybe even more so when working with external stakeholders. As you generally cannot see your external SAP Support team, businesses can tend to overlook this as an important factor. However, SAP Support should work seamlessly with your team and without any problems or risk to your organisation.
We wanted to know from our customers what else was important for them and why they choose to work with us. As a company, from our beginnings, we have never lost a support contract so we wanted to understand why and how we can continue to be a great SAP support partner to our customers.
We interviewed one of our long standing clients, Bhavesh Godhania, IT Director, AMCo. This is what he had to say
“When looking for an SAP partner, I knew I wanted a strong, open and honest relationship. Anyone can give you SAP support, but it is true partnership and trust that’s important. That’s what Invenio gives us”.
Watch his full interview here
For more details on how we can help with your SAP Support Partnership, please contact us using the contact form found here