Global Rollouts for SAP – The Recipe for Success

You are the CIO of a global organisation which has recently spent a lot of money implementing an SAP solution. You have gone through a long period of intensive work introducing changes in the way your organisation works. Now the immediate task you are faced with is rolling out SAP to all countries. Now you not only have the task of running and supporting the current SAP solution, you now need to plan rollouts in other countries without disrupting the current solution! The three key elements of this are:

  1. Ensure smooth operations of the current SAP solution
  2. Implement continuous improvements in the current solution
  3. Plan and deliver global rollouts

This is a common problem faced by large organisations where IT is becoming a driving force rather than a support function to business. The true realisation of the benefits of investing in SAP are derived once it is deployed across the global footprint. In this blog you will find information on developing and executing successful global rollouts.

The three key objectives of a successful Global rollout strategy are:

  1. Low total cost of ownership
  2. Fast deployment of a solution across countries
  3. Minimum disruption to running solution
Introducing a global template

Successful completion of a SAP implementation within your head office gives you a repository of business processes, interfaces and custom developments. These can be readily adopted by the subsidiary or other locations. This repository can be converted into a template which can be used for delivering a successful rollout.

The first key step in rollout preparation is to build this knowledge from your current solution into a global template. An expert consulting team works to package the current solution into actionable blocks which are to be used in a rollout project. These can be broken down into following:

1. Program Management

2. Solution Management – documented repository of solution components which comprises of

– Global organisation structure – a sample organisation structure which can be adopted by subsidiary companies
– Global master data – key required data
– Global business processes – a core of common processes to be used globally
– Global development objects – these comprise of interfaces, reports and programs which can be used
– Data conversion kit – conversion templates which will be used to upload data

3. Infrastructure requirements

As well as these key considerations, the global template also needs to cover change management, training considerations and security concepts. Once all the aspects are tied in and documented clearly. A global ready template is available to be deployed across all countries.

Blog-global-rollout

 

Rollout – implementation models and decisions

A global template provides us documents and ready repository to accelerate the rollout. The way in which the template is used depends on the complexity of each territory. A pre-study should be done before hand to understand the potential conflicts from the global template and the local requirements or localisations.

Gaps and localisations:
Gaps – these are the differences in the global template, such as business processes, organisation structure and master data.
Localisation – legal and statutory requirements which are required to be implemented.

Program management will need to decide on the extent of the gaps and localisations to be approved. The criteria for approval should be:

  1. Gaps – business benefit it gives to the local subsidiary in terms of value
  2. Localisation – normally all legal and statutory requirements are to be implemented.

localised-gaps

 

The consulting partner provides his expertise in this area by provide in depth analysis of the gaps and localisations and guides the program management in taking an informed decision.

Phasing rollout execution

Rollout execution can be phased out in following ways:

Single country rollout – for countries where the complexity is high in terms of gaps and localisations. If user base is large, a single country rollout is the best approach. This means the design, development, testing and training can be covered properly.

Multi country rollout – countries with a smaller user base, low complexity and geographical proximity can be grouped together a rollout at one time, this gives savings in time and money.

A successful global rollout of SAP solution brings immense material benefits for global organisations in terms of:

  • Providing fast and smooth implementation
  • Cost savings by re-use of solution components
  • Making organisation more responsive to global changes
  • Giving management global view of operations

Invenio are experienced in assisting clients worldwide, to find out more about Global Rollouts with SAP, please feel free to contact us to discuss.